Let’s help you out.
Need help with your daily edition, WhatsApp connection or a follow-up answer? Contact the Bref operator for human support.
Contact a person
Email hello@bref.news.
Describe the issue and the approximate time it happened. Keep sign-in codes, API keys and other credentials private.
Your WhatsApp controls
- STOP
- Pause future daily WhatsApp delivery.
- latest
- Request your latest ready episode in your linked WhatsApp conversation.
- unlink
- Disconnect your WhatsApp account and stop future delivery to it.
- support
- Get the human support contact in your WhatsApp conversation.
You can also open Delivery in the private Bref app to pause, resume or disconnect WhatsApp and choose text or voice replies.
Outside WhatsApp's 24-hour reply window, the daily notice asks you to tap Send episode before Bref can send the voice note.
Questions and account requests
Follow-up answers use your episode and its sources. If an answer appears incorrect or a delivery is missing, contact support with the story or episode title.
For a request to access, correct or delete your stored account information, email the same contact. See the privacy notice for the information Bref uses.